EssayBuff

Privacy Policy

Effective date: July 11, 2026

EssayBuff (“EssayBuff,” “we,” “us,” or “our”) provides AI-content refinement, editing, and writing services through essaybuff.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site or placing an order, you agree to the practices described here.

1. Information We Collect

Information you provide to us

  • Contact details — name, email address, phone number, and country, typically submitted through our Order Wizard or Contact form.
  • Order content — drafts, documents, and instructions you upload or paste (DOCX, PDF, TXT, RTF, or pasted text) so our editors can complete your order.
  • Payment information — when you pay for an order, payment is processed directly by PayPal. We do not receive or store your full card or bank details; we retain only transaction confirmations and amounts.
  • Communications — messages you send us via email, the Contact form, or during the revision process.
  • Newsletter sign-up — your email address if you subscribe to our “Stay Updated” list.

Information collected automatically

  • Usage data such as pages visited, referring URLs, and interactions with tools like the free Readability Checker.
  • Device and log data, including IP address, browser type, and approximate location.
  • Cookies and similar technologies (see Section 4 below).

2. How We Use Your Information

  • To deliver the editing or writing service you ordered, including matching your project to a suitable editor.
  • To process payment, send order confirmations, and provide customer support.
  • To communicate with you about your order, including revisions and delivery.
  • To send newsletter or marketing communications, where you have opted in — you can unsubscribe at any time.
  • To maintain, secure, and improve the Site and our services, including diagnosing technical issues.
  • To comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

  • Editors and writers working on your order, who are bound by confidentiality obligations regarding your content.
  • Service providers who support our operations, such as our payment processor (PayPal), hosting provider, and email delivery platform — each of which processes data only as needed to provide their service to us.
  • Legal and safety reasons, if required by law, subpoena, or to protect the rights, property, or safety of EssayBuff, our users, or others.
  • Business transfers, in the event of a merger, acquisition, or sale of assets, subject to standard confidentiality terms.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to keep the Site functional, remember your preferences, and understand how visitors use the Site. You can control cookies through your browser settings; disabling cookies may affect some Site features, such as the Order Wizard.

5. Data Retention

We retain order content and account information for as long as needed to fulfil your order, respond to any revision requests, and meet our legal, accounting, or reporting obligations. You may request earlier deletion as described in Section 7.

6. Data Security

We use reasonable administrative and technical safeguards to protect your information, including secure transmission and restricted access to order content. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. Residents of the European Economic Area, the UK, and California have specific statutory rights under regulations such as the GDPR, UK GDPR, and the CCPA. To exercise any of these rights, contact us using the details in Section 11 — we will respond within the timeframe required by applicable law.

8. International Data Transfers

We work with clients and editors across the US, UK, Canada, and Australia. Your information may be processed in a country other than your own; where required, we rely on appropriate safeguards to protect information transferred internationally.

9. Children’s Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Third-Party Links

The Site may link to third-party websites or services, such as our payment processor. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies separately.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at [email protected] or through our Contact page.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated effective date at the top of this page. Continued use of the Site after changes take effect constitutes acceptance of the updated policy.

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